hrcollier

TuneIn radio app

8 posts in this topic

My TuneIn Radio app has stopped working. It worked fine for about a year but now it's greyed out. I did not change phones. Any suggestions.

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My TuneIn Radio app has stopped working. It worked fine for about a year but now it's greyed out. I did not change phones. Any suggestions.

You can try the Mylink support # @ (855-478-7767)

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did your phone or that app recently process an update recently?

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My TuneIn Radio app has stopped working. It worked fine for about a year but now it's greyed out. I did not change phones. Any suggestions.

Hello hrcollier,

I regret to hear about your TuneIn radio app. As previously mentioned by a fellow forum user, I do recommend contacting our Infotainment Customer Support team as they are in the best position to assist with all infotainment related concerns. You can reach them at (855) 478-7767.

Thank you,

Chelsea D.

Chevrolet Customer Care

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Update: I called MyLink support and they had no clue. I took the car in to my Chevy service center and they tried some type of software update but still no success. To answer 1LoudLS's question, yes the problems seem to have started when I took the car in for some warranty work and they updated the cards software to correct for a door chime recall. When I picked the car up all my radio presets had been wiped out. It was a couple of days later when I first tried to use TuneIn that I noticed the problem. Chevy wants me to leave my car and phone with them one day next week.

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before doing that, I would at least try to see if it works with a different phone, cause if not, then there is no reason to also leave your phone.

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Were you able to get this corrected? I had the same update to my Chevy Trax and the my tune in app is no longer working either. I've called the infotainment line and the dealer and they have no clue what they are doing.

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I finally determined that if I deleted the TuneIn app from my phone and reinstall it using an old version of the app, 

tunein-radio-14-1-multi-android.apk

then the app works again. 

 

This is just another example of the failed attempt to integrate phone apps into the cabin entertainment by Cheverolet.  

 

Not only does my TuneIn not work right but now after changing to a new Samsung S8 none of the apps work right.

 

Also there was the other debacle when Chevy released the door chime recall software fix it broke the BringGo app so that speed warnings no longer work.

 

I wish Chevy would just provide an upgrade path to Android Auto for my Spark. It's still my main commuter car.

 

But no more Chevys for me. My wife changed to a Chrysler Town and Country and our daughter changed from the Sonic to Mazda. When my Spark finally dies it won't be Chevy I go shopping for.

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