RanchoCucamonga

Bought my 2015 Chevy Spark brand new and since day one could not let any gas pump refuel automatically with the clip on the end. I have always had to hold the gas nozzle at an angle to refuel without it stopping. It has been like this for almost 3 years and even holding it at an angle gets difficult sometimes without it stopping. Is this normal and has anyone have any experience in this? Talked to different dealerships and some say normal while others say not. Please advise, thank you!