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Do you have cold, cool, cold, cool, A/C?


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Going to start a thread to keep track of the cold/cool A/C issue that some of us are experiencing. Also we can post updates and possible fixes. Hope GM gets to see this is not an isolated problem. We

Wow what a moron

I totally understand your position, and what your responsibilities are as a moderator. I enjoy exchanging ideas with members, and don't believe I have ever tried to engage anyone in a pissing contest.

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Well, my '14 2LT air conditioning system works well here in the lower Mojave desert of California. The '13 (early mfg. date) worked somewhat; however, it would blow warm air at idle and always had to have it on 4 setting. It has been over 100 here for the past few months--yes, everyday--and gets in the 90s at night. Now, it is in the 90's during the day and 80's at night. Even though I have only had the '14 for a month, the a/c has worked well, even at 2 or 3 setting. Not sure if there were any changes in the a/c system from the '13 to the '14, but something changed obviously. Should be very easy for GM engineering to resolve this if they did make changes to the '14. There are a lot of unhappy owners who are not being taken care of by these so-called engineers.

Edited by yuwan63755
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Well, my '14 2LT air conditioning system works well here in the lower Mojave desert of California. The '13 (early mfg. date) worked somewhat; however, it would blow warm air at idle and always had to have it on 4 setting. It has been over 100 here for the past few months--yes, everyday--and gets in the 90s at night. Now, it is in the 90's during the day and 80's at night. Even though I have only had the '14 for a month, the a/c has worked well, even at 2 or 3 setting. Not sure if there were any changes in the a/c system from the '13 to the '14, but something changed obviously. Should be very easy for GM engineering to resolve this if they did make changes to the '14. There are a lot of unhappy owners who are not being taken care of by these so-called engineers.

are you the dude that got the even swap ? a 13 or a 14 ? because of the air bag sensor ?

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How's the weather in Michigan? I would guess, it must be cooling down. Can you really stress the a/c, to make a determination? That's the problem with running for repairs now, in my neck of the woods, I couldn't really tell if it is working properly. We are looking at 60 deg. temps, I'm done now, until next year some time.

The weather is definitely cooling off for the most part. It's supposed to be in the upper 70's later this week though.

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Well, my '14 2LT air conditioning system works well here in the lower Mojave desert of California. The '13 (early mfg. date) worked somewhat; however, it would blow warm air at idle and always had to have it on 4 setting. It has been over 100 here for the past few months--yes, everyday--and gets in the 90s at night. Now, it is in the 90's during the day and 80's at night. Even though I have only had the '14 for a month, the a/c has worked well, even at 2 or 3 setting. Not sure if there were any changes in the a/c system from the '13 to the '14, but something changed obviously. Should be very easy for GM engineering to resolve this if they did make changes to the '14. There are a lot of unhappy owners who are not being taken care of by these so-called engineers.

You certainly are in the right climate to test the a/c system. I also believe something has changed on the newer models. We have only had a few people here with '14s, and they were also happy with their a/c. As we get more '14 owners, we will be able to gauge if there is a difference, although now with the seasons changing, it will be tough.

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You certainly are in the right climate to test the a/c system. I also believe something has changed on the newer models. We have only had a few people here with '14s, and they were also happy with their a/c. As we get more '14 owners, we will be able to gauge if there is a difference, although now with the seasons changing, it will be tough.

dont let respdoc see this post ....

Lovgun7.

Yes, I am the one who got the a/b problem '13 to '14 swap.

hmm so this would be the 2nd person reporting on the '14 model a/c... AND this dude owned a 2013 for awhile.

and update about my situation.

i emailed the member Chevrolet Customer Care since she made the offer... told her my story and this was here reply

"Hello Paul,

I was able to locate your open case within our system. Unfortunately, due to the fact that you have obtained an attorney, we are unable to assist. I recommend you continue to work with them and their point of contact through this situation.

Sincerely,

Laura M.

Chevrolet Customer Care"

this was my response.

"?????? At no point in any of my emails or phone calls did I ever say "i have legal representation" or any version of that.
What I did say was that my car has been to the dealer 3 times and that my vehicle would be considered a lemon if the a/c still wasn't function....
I do not have an attorney at this point since I haven't been able to test my car....
See that is exactly the lack of customer service with GM and my situation.... It's such a cluster with you people that it's no wonder so many of us are un happy with your customer service....
This is the most ridiculous email I have received from gm to date..."
...
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Hi all, new to this forum but I have a 2013 Spark that I've owned since early July. Took a trip in it last week (9 hrs. each way). The AC worked great on the way down and all week, but gave out halfway through the trip home, blowing warm air and making a high-pitched whine about a minute after it was turned on. I turned it off for a bit then back on, still the same. Took it to my dealer yesterday and spent all morning there. I asked the service rep when I came in if anyone else was experiencing problems with their Spark's AC, and of course, the answer was no. I mentioned that I had seen several online reports of problems and he seemed surprised. To make a long story short, they were on the phone with GM, found the service bulletin and did the recommended recalibration. Then I was asked if I could wait about another hour, as it was a really cool morning here and they were heating it up with heaters to test the AC. After the hour passed the service rep came in and said their fix didn't work and that they needed to keep my Spark, and a new compressor and "a few other parts" had been ordered. They had already arranged for a rental vehicle (ha! a 2014 Silverado with only 100 miles on it) and said I would probably have it for a couple of days. The compressor was supposed to be in today but I haven't received any calls - I'm expecting to hear something tomorrow. It's going to be warm enough this weekend to need the AC here, so I should be able to gauge if they've fixed it. I have to say my dealer has responded pretty well so far, but I'm wary about the fix, if it's going to last or I'm going to end up spending a lot of time in the customer service waiting room in the coming months... I just don't like the idea of buying a brand new car and having such a major repair only two months into ownership, but I really like my Spark otherwise.

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Oh yeah, forgot to mention that my Spark is a 1LT automatic and that I had noticed a "musty" smell when the AC was on almost from the first day I owned it. I did mention this to the service rep at my dealership when I took it in, but he didn't have a response. I wonder now if that was an indication that all was not well with the AC from the get-go.

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First of all Ataristic, she is a customer service representative. She is NOT a mechanic. Their #1 duty is to get the customer into a GM certified dealership for diagnoses. The technicians are GM certified & they attend recert training ever year. However, they are human as well. As far as anyone on here goes, no one can seem to grasp the process/chain of command at an automobile manufacturer seems to work. Maybe respdoc does. Whoever wrote about the Tier I & Tier II is correct. The issue isn’t “Can’t some GM engineers dissect the HVAC on 3 or 4 that are experiencing the issue” That has to be the stupidest thing I have ever read. Again, if the condition cannot be duplicated, escalate to the District manager aftersales. They will get in touch with technical assistance WHO MAKES TECHNICAL BULLETINS! Also, they will check with brand quality, THAT IS HOW CHANGES GET MADE. Stop being ignorant & naïve. Also, as a quick note, lemon law can’t be pursued unless there are X number of repair attempts. A repair attempt does not qualify if the issue is unable to be duplicated. Another tid bit, GM buys back .07% of vehicles back. Good Luck lol P.S. District manager aftersales & technical assistance WILL NOT under ANY circumstances speak directly with customers, so don’t even try. Let the service mgr escalate on your behalf.

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Hi all, new to this forum but I have a 2013 Spark that I've owned since early July. Took a trip in it last week (9 hrs. each way). The AC worked great on the way down and all week, but gave out halfway through the trip home, blowing warm air and making a high-pitched whine about a minute after it was turned on. I turned it off for a bit then back on, still the same. Took it to my dealer yesterday and spent all morning there. I asked the service rep when I came in if anyone else was experiencing problems with their Spark's AC, and of course, the answer was no. I mentioned that I had seen several online reports of problems and he seemed surprised. To make a long story short, they were on the phone with GM, found the service bulletin and did the recommended recalibration. Then I was asked if I could wait about another hour, as it was a really cool morning here and they were heating it up with heaters to test the AC. After the hour passed the service rep came in and said their fix didn't work and that they needed to keep my Spark, and a new compressor and "a few other parts" had been ordered. They had already arranged for a rental vehicle (ha! a 2014 Silverado with only 100 miles on it) and said I would probably have it for a couple of days. The compressor was supposed to be in today but I haven't received any calls - I'm expecting to hear something tomorrow. It's going to be warm enough this weekend to need the AC here, so I should be able to gauge if they've fixed it. I have to say my dealer has responded pretty well so far, but I'm wary about the fix, if it's going to last or I'm going to end up spending a lot of time in the customer service waiting room in the coming months... I just don't like the idea of buying a brand new car and having such a major repair only two months into ownership, but I really like my Spark otherwise.

haha ! i got a 2013 Tahoe my first trip, and 2nd trip i got a 2013 Dodge Challenger (crappy sound system for the price tag btw)

Oh yeah, forgot to mention that my Spark is a 1LT automatic and that I had noticed a "musty" smell when the AC was on almost from the first day I owned it. I did mention this to the service rep at my dealership when I took it in, but he didn't have a response. I wonder now if that was an indication that all was not well with the AC from the get-go.

i think i get the same strong smell... its like when rain splashed on cement or pavement. Really bad and really strong.

#1. Training doesn't seem to be working with ANYONE that i speak with. The only dude making any sort of sense was the main "specialist" i was dealing with. He told me he has had customers with the same issue and has had success fixing the issue back east. Every other rep is garbage. Ive been told that my case is to be closed since i wasn't willing to work with the dealer. I've been told that they can not talk to me since i have an attorney, which is false. She later emailed me back apologizing and claiming my name seems to be under a few other cases with other people by the same name. My question is wouldn't you check the VIN# that i provided and make sure they match ???

#2. Unfortunately many of us have had no need to go through the chain of command for an A/C issue thats taken so freaking long to "fix"

#5 Law varies from state to state and most of us have already been to the dealer 3 or more times.

#6 the specialist was already ready to escalate my case to the repurchase department if the 3rd time was not successful. I wouldn't want them to buy my vehicle back... id want an even model swap.

I've said it before... the spark is awesome and i love it ... i hate Chevy support though ... they suck regardless of training, chain of command or whatever

edited to remove some content

Edited by Greg_E
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haha ! i got a 2013 Tahoe my first trip, and 2nd trip i got a 2013 Dodge Challenger (crappy sound system for the price tag btw)

i think i get the same strong smell... its like when rain splashed on cement or pavement. Really bad and really strong

That Silverado wouldn't be so bad if it had a running board to help me climb up into the cab - being only a little over 5' tall sucks sometimes. We have a 2004 GMC Sierra and the Silverado is definitely higher than it.

The smell I experienced was not really strong, but it sounds like what you described. I kept wondering if it was mold growing somewhere and that caused me to be really concerned about it because I occasionally have passengers with breathing problems and allergies - not to mention that breathing that kind of thing is no good for anyone.

I'm supposed to get my Spark back this afternoon. Keeping my fingers crossed that one trip to the dealership will fix it.

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Just got back from picking up my Spark at the service dept. of my dealership. The service receipt the dealership gave me states that they replaced the AC compressor, expansion valve, condenser, and AC belt. There was debris found in the original condenser. I noticed on the ride home that the musty smell I had noticed whenever the air was on since day 1 of ownership was completely gone, and it seemed to me that the AC was blowing colder than it ever had before. My dealership was great to deal with - took it in on Tuesday morning and they ordered the replacement parts and had them in yesterday. Fixed today and back on the road. No hassle or argument at all. So far so good, I just hope that's the end of the problem.

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OK, one of the least attractive duties of being a mod is trying to keep the peace, I've removed some content and I understand why it was posted but still can't allow it to happen, the original poster was able to remove their own so I just cleaned up the quote. That said, I'm watching things and any more trolling will be punished and those that feed the trolls will get warnings. I hate doing this kind of work, so please try to get along and if you see something either pass it by, report it, or add that user to your ignore list. If I see another thread get as bad as the other HVAC thread, at least one person is going to be out the door.

And by the way, I'm exceptionally adept at trolling and have studied it for more than 14 years and been taught by some of the best.

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I hope they did fix it, certainly replaced enough stuff. Hard to believe the number of compressors that they are replacing and I wonder if the failed parts are really made at a GM plant or if the compressor is assembled at a GM plant from many third party sources of castings and machining. The replacement they put in my car clearly says made in USA.

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Just got back from picking up my Spark at the service dept. of my dealership. The service receipt the dealership gave me states that they replaced the AC compressor, expansion valve, condenser, and AC belt. There was debris found in the original condenser. I noticed on the ride home that the musty smell I had noticed whenever the air was on since day 1 of ownership was completely gone, and it seemed to me that the AC was blowing colder than it ever had before. My dealership was great to deal with - took it in on Tuesday morning and they ordered the replacement parts and had them in yesterday. Fixed today and back on the road. No hassle or argument at all. So far so good, I just hope that's the end of the problem.

hmmm ... mine flat out STINKS for about 10 sec then with the circulation it goes away ... might have to add this to the list...

OK, one of the least attractive duties of being a mod is trying to keep the peace, I've removed some content and I understand why it was posted but still can't allow it to happen, the original poster was able to remove their own so I just cleaned up the quote. That said, I'm watching things and any more trolling will be punished and those that feed the trolls will get warnings. I hate doing this kind of work, so please try to get along and if you see something either pass it by, report it, or add that user to your ignore list. If I see another thread get as bad as the other HVAC thread, at least one person is going to be out the door.

And by the way, I'm exceptionally adept at trolling and have studied it for more than 14 years and been taught by some of the best.

point taken

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OK, one of the least attractive duties of being a mod is trying to keep the peace, I've removed some content and I understand why it was posted but still can't allow it to happen, the original poster was able to remove their own so I just cleaned up the quote. That said, I'm watching things and any more trolling will be punished and those that feed the trolls will get warnings. I hate doing this kind of work, so please try to get along and if you see something either pass it by, report it, or add that user to your ignore list. If I see another thread get as bad as the other HVAC thread, at least one person is going to be out the door.

And by the way, I'm exceptionally adept at trolling and have studied it for more than 14 years and been taught by some of the best.

I totally understand your position, and what your responsibilities are as a moderator. I enjoy exchanging ideas with members, and don't believe I have ever tried to engage anyone in a pissing contest. But to be fair, we have had a few antagonists appear recently, and these things need to be nipped in the bud, before the problems begin. I haven't seen any further postings from two of the members that posted on the locked thread, regarding the a/c issue, while the antagonists, who provoked normally good contributing members, seem to be at least semi-active. So we lose two productive members, who had their sincere postings locked, while the antagonists remain, without a reprimand. It's no secret, that I personally had a problem with a member. I refuse to be belittled, have my character ridiculed, or take any personal insults from anyone, I am open to constructive criticism, if I am wrong, I will listen to the other side, and fairly take into consideration, that I may be wrong, but I refuse to be spoken to as if I am a 7 yr. old.

As a problem thread progresses, and participants start posturing, it is obvious, that someone is going to defend themselves, that is the time to stop it, and notify the agitator. Not after the fact. These are just my feelings, others may feel differently, but before I sit idly by, while being made a fool of, I will remove myself from the forum. I hope it doesn't come to that, because as I said, this has been a great forum, with a bunch of really great people, I hope it is not ruined by a few morons.

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Walt, I hear ya and this is one of the reasons I'm not that active recently. Not that I take offense to any of the BS it's not why I joined the forum. We are here to help and enjoy each other's ideas, passion, and knowledge.

Now back to the thread.

Greg,

Did you by any chance get the recirculate door issue resolved? I have not been to the dealer but pretty soon as my oil will need changing for the first time. I have 5200 on the clock and 30% oil life on meter.

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Going to start a thread to keep track of the cold/cool A/C issue that some of us are experiencing. Also we can post updates and possible fixes. Hope GM gets to see this is not an isolated problem. We urge people viewing to register and post if you have or don't have this issue, thank you. Also register to join our excellent community. :-)

Please list your year, model, transmission, build date, problem (Yes or No).

Copy and paste in format below please.

bluer101

Year :2013

Model LT1

Transmission:Auto

Build date: 11/12

Problem: Yes

Lazerface

Year :2013

Model 2LT

Transmission:auto

Build date: unknown

Problem: Yes, dammit.

Otay Sparky

Year: 2013

Model: 1LT

Transmission: Auto

Build Date: 4/12

Problem: Yes. It even blows WARM on occasion, but stealer says it works fine!

jibb3r

Year: 2013

Model: LT1

Transmission: Manual

Build date: 11/12

Problem: Negative

WaltK

Year :2013

Model 2LT

Transmission:Auto

Build date: 09/12

Problem: Yes

Classing

Year 2013

Model 2Lt

Trans Manual

Build Date 2/13

Problem YES

Westernpa25

Year 2013

Model LS

Trans Manual

Build Date 9/12

Problem NO functions normally

User: 70-Yenko-Nova

Year: 2013

Model: LS

Trans: Manual

idk build date (sorry not home)

Problem: works fine for me.

Jeph Swift

Year: 2013

Model: 1LT

Trans: Auto

Build Date: 1/13

Problem: No, smooth air!

Phil_Can

Year: 2013

Model: 1LT

Transmission: Manual

Build Date: 7/12 or 8/12 I have to check tomorrow

Problem: Yes

Black Granite13

Year: 2013

Model: 2LT

Transmission: Manual

Problem: Yes

ljrt001

Year :2013

Model 1LT

Transmission:auto

Build date: unknown

Problem: Yes

joehornback

Year: 2013

Model 2LT

Transmission: Manual

Build Date: 5/12

Problem YES!!!

Logan Vincent Healy (Sparkzilla)

Year: 2013

Model: 1LT

Transmission: Auto

Build Date: 2013 (IDK what month)

Problem: Nope, ice cold after about 10-15 minutes.

melanee krauss

2013 Granite (black) Spark, less than 1800 miles

Manual transmission

A/c on and off

Lynnett Lipyanic

Year: 2013

Model: Spark LS

Trans: 5 Speed manual

Build date: 01/13

Problem: Yes, took it to the dealer and they said it had a bad A/C compressor (the A/C had never been used). They replaced the compressor, and not even a week later, I am having the exact same problem, again.

Sparkfanatic

Year : 2013

Model : 2LT

Transmission : Auto

Build date : 4/13

Problem : NO

dragonfly1

Year: 2013

Model: 2LT

Transmission: Automatic

Build Date: 1/13

Problem: Yes (Comfortable while driving, coming to a stop or idling becomes very warm).

fldudedave

Year: 2013

Model 2LT

Transmission: Auto

Build Date:

Problem: YES !!

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hmmm ... mine flat out STINKS for about 10 sec then with the circulation it goes away ... might have to add this to the list

Mine never had a really strong bad smell, it was just enough to be a nuisance and it was there every single time the air was on. I tried to mask it with one of those vent air fresheners but I could still smell it. The air circulation didn't help it at all, and it was there no matter how long the air was running. It just never went away until the repairs were made yesterday. I still think that was my first hint that something was wrong with the AC.

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I'm waiting for a good time to test drive a '14, and measure the temperature coming out the vents, to compare it to my Spark, which blows 58-62 degree air, regardless of outside temperature. If the air was even 10 degrees colder, it would make a big difference in performance. This would point to the evaporator temperature sensor, or calibration issue, since the system is perfectly capable of keeping up with demand on my car, it's just set for a unusual warm temperature.

Edited by austex04
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After all the "repairs" to mine, the air blows at about 48 degrees, but once again, it still only cooled the interior of the car 9 degrees below the outside temperature in an hour of highway driving. When I got off the highway and stopped at the light at the end of the ramp, the temp out of the vents went up to about 62 degrees, and then slowly went back down to 49 while sitting at the light. The worst part was it wasn't even a really hot day - it was only 88 degrees!

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