Stevil 0 Posted May 17, 2018 Share Posted May 17, 2018 I have the touchscreen and Android Auto, no steering wheel controls. Until today I was able to say "OK GOOGLE TEXT/CALL someone" and it would. Now it replies "SORRY, don't know how to help with...." Any clues why? Link to post Share on other sites
Ray Dockrey 97 Posted May 18, 2018 Share Posted May 18, 2018 Have you Googled it? There are lots of fixes out there. Obviously its a phone issue so you will have to work through the troubleshooting. From what little searching I did seems like its a common issue with Android. Link to post Share on other sites
ChevyBeat 28 Posted May 19, 2018 Share Posted May 19, 2018 I am not using Android auto as now a days driving very less. But with my Bluetooth headphones I frequently using OK Google Service. I have noticed that after google have launched the Google assistant (more formal OK Google Service) this problem is increased many folds. Didn't find any proper solution but when it occurs I just wait for some seconds and try again. One thing you can try for the app permission for contacts etc. And possibly if you have changed some privacy settings in main Google account. Link to post Share on other sites
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