TucsonCindy 0 Posted November 20, 2015 Share Posted November 20, 2015 Hi all, My brother has a 2014 Spark that was purchased new that randomly stalls every time it gets to be at least 95 degrees outside. Since we live in Tucson that happens 1/2 the year. The stalling happens at intersections. When he is not in the middle of the intersection it is exceedingly annoying. When in the middle of the intersection it is terrifying! This has been going on ever since the car was purchased. The car has been in the shop repeatedly at Watson Chevrolet. The last time was in October after the car stalled in the middle of a very busy intersection and did not want to start right back up. This is incredibly nerve racking. My brother uses this car for work and it is an awful feeling to not be able to trust your vehicle when you drive it all the time. I told him he should buy a Toyota, but no…he wanted to buy a US made car. In October, the service manager asked how much more effort he wanted to keep putting into this car. Well at this point the loan is upside down, so there are not a lot of choices. During another visit he was told there were currently 4 Sparks in the shop for the SAME reason and they managed to get one of them to stall out. They have yet been able to get his car to stall. A ticket was opened with GM (8-1593685976) and my brother was contacted by Sabre. While she was very nice, her efforts were totally ineffective. She told him about a week ago, after multiple phone calls, that the District Sales Rep basically told her that he would have to suck it up and keep a very dangerous car or take a huge loss with a trade in. It does not matter that this is a known issue based on what I have read on this forum or that Watson Chevy was able to get one of the 4 Sparks that were in the shop at the SAME time as his to do EXACTLY what is happening with his car. Sabre was told it is a good thing this is so well documented since when the car is finally struck and there is injury or death, then we would be sure and let them know. (He also added “so I’m dead man walking?) Sabre had no reply to that. I have offered to help with the upside loan, but my brother is a good man and worries about the person who will buy the car after he trades it in. He worries that a child will be killed. I wonder if GM worries about this since they have not shown any concern for my brother. I’m posting this note here with the hope that either someone has a suggestion that will fix this issue since GM and Watson Chevy has failed miserably or that a GM rep will see this and contact the District rep (We don’t know his name) and ask him for his address so I will know where to send an invite to my brother’s funeral. (I’ve started helping him with this issue because I have a bit more spare time then he does.) The car has 32k miles so from my understanding we can't use the Lemon Law. Thanks to anyone with suggestions! Link to post Share on other sites
Ray Dockrey 97 Posted November 20, 2015 Share Posted November 20, 2015 There is a TSB for this. Has that been performed on the car? Link to post Share on other sites
TucsonCindy 0 Posted November 21, 2015 Author Share Posted November 21, 2015 Hi! Thank-you so much for your reply. What is a TSB? Thanks! Link to post Share on other sites
jibb3r 29 Posted November 21, 2015 Share Posted November 21, 2015 Hi! Thank-you so much for your reply. What is a TSB? Thanks! Technical Service Bulletin - a fancy name for a "fix" to a problem. Take it into the dealer and they will run the VIN and perform whatever TSB's are available for the car. Link to post Share on other sites
WaltK 305 Posted November 21, 2015 Share Posted November 21, 2015 A TSB is a Technical Service Bulletin, that is sent to all dealerships, regarding a known problem, and how to deal with it. I know of one regarding stalling, the # is PI1442. It is also listed here http://www.aboutautomobile.com/TSB/2013/Chevrolet/Spark/Others . Your dealership should be aware of it. You can call your dealer, and tell him you are aware of this TSB.You may also try contacting Chevy Customer Care, here on this forum, and message them with your problem. You can reach them here http://chevysparkforum.com/user/829-chevrolet-customer-care/ . Let us know how it goes, Good Luck! Link to post Share on other sites
TucsonCindy 0 Posted November 21, 2015 Author Share Posted November 21, 2015 Thank-you so much everyone! I will post back with what happens next! Link to post Share on other sites
bluer101 241 Posted November 21, 2015 Share Posted November 21, 2015 Let us know. Looks like you are already pointed in the right direction. Link to post Share on other sites
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