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Chevrolet Customer Care

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Chevrolet Customer Care last won the day on April 5 2018

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  1. In July 2016, I purchased a 2014 Spark from Jones Junction/Bel Air Hyundai in Bel Air, MD.  I took it in to the service center at the same dealership in November for a check engine light and heater not working properly.  Was told the coolant was low, and so "topped off" during this visit, which "fixed" both problems.  Beginning of February, check engine light came back on and heater stopped working, this time temp light popped on one time.  Took it back to the service center at the Dealership immediately and now am being told they need to replace the "thermal gasket" and possibly the head gasket is blown.  Is this something that would be covered under Chevy warranty? Jones Junction claims Engines are covered for a lifetime, (http://www.jonesjunction.com/jones-for-a-lifetime.htm) but am now being told that this work is not covered because it's considered preventative maintenance.  Advice?  Help?

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