sparknc

Been meaning to get back here and do an update. GM sent us to another dealer, who determined that the BCM was bad and wanted us to have it replaced. Then, a few days later, the dealer who had installed the fog lamps called us and, lo and behold, had been informed by GM that there was an error in the software and the BCM needed to be re-flashed with corrected software. We were reimbursed for the battery saver relay, but the dealer was entirely apologetic, and we never again heard from the GM rep who was dealing with us, even after leaving a voicemail on her extension. So GM caused us a major he

Update on our issue. We called the dealer who had installed the fog lamps, and the subsequent logic/battery saver relay on the 23rd of December to let them know the problem was not resolved. We left a message for the service manager who we were working with, but they never called back. We got GM involved and they had us take the car to another dealer for a second opinion. This dealer informed us that the BCM is bad, possibly because of low voltage during the fog lamp install. GM does not believe that ours is a software issue. Now we have to take it back to the dealer who installed

Hi NDAMT, I am now having the exact same problem with our 2014 1LT. We had fog lamps installed, now the rear defrost button kills the logic/battery saver relay. We found this post before taking it back to the dealer, but the dealer was unwilling to even look at this post. He felt that if he just replaced the relay we would be good- at our expense of course. The next day as we were headed out of town and I decided to push the rear defrost to see if the problem was truly fixed- which promptly killed the radio, on-star services, and all safety chimes. We have called GM and

Update from the airport. The GM rep has rescinded her offer of $300 off, because the dealer is offering 10% off!?! Her reason was that she did not guarantee the offer? So, offeres from GM are only valid if they use the word "guarantee"?

Thank for the input! I opened a case with GM and spoke with a rep on the phone who offered a $300 discount. Unfortunately they could not get the service rep from the dealership on the phone. The sent the dealership an email, and failed to mention the $300 discount they offered me on the phone, which the service rep snarkily let me know this morning. The most frustrating part of this is that I am flying to the south pacific today for work and will be gone until mid-September.

I was driving through the smokies last weekend when the check engine light and traction control light came on and the car began to struggle. It was quite nerve racking as there is no cell service up there. I made it home and the lights were off the next day. I got the car to the dealer and a code indicated that there was a misfire on cylinder 3. The dealer is recommend that the fuel injector be replaced to the tune of just under $400. This seems crazy to me as the car only has 45,000 miles. I am also worried that there may be an underlying issue and we may just be putting a bandaid on a bigger